![]() ![]() Tap Storage & Cache and then tap Clear cache.Select All apps and scroll down to Slack.Open the Android device’s Settings app.Toggle the Reset Cache on Next Launch switch.Open Slack and click Help in the toolbar at the top of the screen.It’s a good idea to clear the Slack cache if you are having issues with connectivity or application speed.įollowing are instructions on how to clear the Slack cache on various types of devices.Ĭlearing the Slack cache on a Mac or a PC This can result in slow response or inconsistent connectivity, making it difficult to communicate effectively. The cache can get filled up if you have images or links attached to your messages. The Slack cache is used to store recently sent messages so they can be loaded more quickly in the future. Supported systems Windows, macOS Solution 3: Clear cache Using the status page is a simple way to see if Slack is having platform-wide problems. In addition to letting you know the up or down Slack status, the page offers information about Slack services such as messaging, files, and notifications. ![]() This page will let you know if Slack is down right now or if it is up and running. The status board is essentially a Slack issue tracker that will inform you of any problems with the site. If you still cannot connect to Slack after verifying your Internet connection, you can use the app’s status board to check the Slack system status. You can check Slack’s status page to see if there is an extensive platform outage. If Slack is experiencing a platform-wide outage, you will still be unable to connect to the service. You can also check the connection using Slack’s connection test which is available at /help/test. You may have to reboot your machine to completely restore network connectivity. If you can’t connect to another site, reset your connection. If you can connect to this other site, the Slack platform may be having a problem. The easiest way to verify your Internet connection is to simply try to access another website with your browser. The first thing to do if Slack cannot connect to your colleagues is to check your Internet connection. Let’s look at how you can try to resolve these problems when they occur. Browser or WebSocket problems that will display an error message.Server errors affecting the Slack platform.Loading problems where the app does not load. ![]()
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